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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tamekia Clark

Tamekia Clark

October 6, 2024

5  out of  5
rating by Tamekia Clark
"Very informative, very professional, did everything to make sure I was comfortable with my rates. I highly recommend!"
We responded:
"Tamekia, thank you for your kind words! I'm happy you found our service informative and professional. Ensuring you're comfortable with your rates is a top priority for us. We appreciate your recommendation and are here for any future needs you might have. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Jason Harris

October 1, 2024

5  out of  5
rating by Jason Harris
"Chris Jones is very helpful and patient. Saved us quite a bit. Cant say thanks enough for all of his help. Went out of his way. Much thanks"
We responded:
"Jason, thank you for your wonderful review! I'm happy to hear that Chris was able to assist you so effectively and save you money. His dedication and patience are truly valued in our office. If you need any further assistance, don't hesitate to reach out. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Jacob Stewart

August 20, 2024

5  out of  5
rating by Jacob Stewart
"Tonya Deneal is very friendly and welcoming! She helped me with setting up renter's insurance for my new apartment, then helped me amend my renter's insurance as well! We had great conversation while she was filling out forms for me!"
We responded:
"Jacob, thank you for your wonderful review! I'm glad to hear that Tonya was able to assist you with setting up and amending your renter's insurance. It's great that you enjoyed the conversation while she helped with the forms. We appreciate your feedback and are here for any future needs. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Jonnys T.V

August 16, 2024

5  out of  5
rating by Jonnys T.V
"I called my friend Nancy and she helped me with 1 policy and now she is saving me on 4 more policy for my houses and my cars. If you need a quote I recommend you call and ask for Nancy."
We responded:
"Hey Jonnys, Thanks for the awesome review! I'm glad Nancy could help you with your policies and save you money on your homes and autos. If you need anything else, feel free to reach out. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Chris Hart

August 14, 2024

5  out of  5
rating by Chris Hart
"Tonya Deneal with Brandon Burke State Farm Agency was very helpful in getting the coverage that I needed added to my policy. She also got the necessary documentation sent out to where it needed to go very quickly. Great service as always!!!"
We responded:
"Hey Chris, Thanks a lot for your awesome review! I'm glad Tonya was able to help you get the coverage you needed and get the documentation sent out quickly. We always aim to provide great service! If you need anything else, feel free to reach out anytime. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Wiyanna Bean

July 27, 2024

5  out of  5
rating by Wiyanna Bean
"Sabrina, Katlyn and Julie take such good care of me! They notify me anytime I can save money and quickly make any changes I need in my insurance! They are FANTASTIC CUSTOMER SERVICE! If I could give them 100 stars I would!!!! Thank you guys for always being there and being fast and friendly!"
We responded:
"Hey Wiyanna! Thanks a ton for your awesome review! I'm so glad Sabrina, Kaitlyn, and Julie have been taking such good care of you! It's great to know they keep you informed about savings and handle your insurance changes quickly. We appreciate your kind words and are always here for you! - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Dextrina Ryans

July 25, 2024

5  out of  5
rating by Dextrina Ryans
"Chris is awesome. He took the time to educate me and made sure I understood my policy in detail."
We responded:
"Hey Dextrina, Thanks a ton for your awesome review! I'm so happy Chris could help you understand your policy in detail. We're always here if you have any more questions or need further assistance! - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Heather Nudelman

July 17, 2024

5  out of  5
rating by Heather Nudelman
"My agent is Julie Wright, and from the very beginning she has helped me through the entire insuring process. She has also been close by me through a claims process. I have never been in contact with an agent that has been so helpful and kind. She truly looks out for the best interests of her clients. I couldn't have gone through all this without her help. She also makes sure to respond to all communications quickly and efficiently. I am so grateful for her and couldn't have asked for a better agent. I HIGHLY recommend this agency and most importantly, Julie Wright as your agent."
We responded:
"Hi Heather, thank you so much for your wonderful review! I'm so happy to hear that Julie has been able to assist you throughout the entire insuring and claims process. It's fantastic that she has been so helpful, kind, and responsive. We are grateful to have her on our team and appreciate your high recommendation. If you ever need further assistance, please don't hesitate to reach out! - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Julia Montoya

July 11, 2024

5  out of  5
rating by Julia Montoya
"I worked with Nancy and she was so sweet and was able to get me a good rate! She made the process simple and quick. I highly recommend going to her for your insurance needs!"
We responded:
"Julia, we appreciate your positive feedback and kind words about Nancy! She is a vital part of our team, and we value how much she cares for all of our customers. It warms our hearts to know she simplified the process, and ensured overall cost savings for your insurance needs. It was a pleasure working with you, don't hesitate to reach out if you need anything else! - Brandon Burke - State Farm Insurance Agent"
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Shaughn Duty

May 15, 2024

5  out of  5
rating by Shaughn Duty
"Hey I was so pleased to be assured by Chris he really made me feel comfortable over the phone and answered all my questions accurately. He gave me a good run down on how everything goes and just by how positive he was over the phone with me I chose to get my insurance today and pay right away. thank you so much chris for your excellent customer service and I will be sure to stay with State Farm only because of him! thank you"
We responded:
"Thank you, Shaughn, for sharing your positive experience with Chris! We're thrilled that he provided you with accurate information and excellent customer service. We're grateful for your decision to choose State Farm, and we look forward to assisting you with all your insurance needs in the future!"
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Chris Jones

May 15, 2024

5  out of  5
rating by Chris Jones
"I wanted to share my experience of doing business with the Brandon Burke State Farm office. It's one of the only businesses that I deal with that still has the small town feel to it. When I call with questions, the staff is very polite and knowledgeable. If I go by the office, I am always welcomed with a smile. The staff is extremely friendly and has never acted like they were to busy to help. 5 out of 5 stars!"
We responded:
"Chris, thank you for the awesome review! We take pride in delivering the best service and keeping a friendly, small town atmosphere. We appreciate your recommendation and hope to help you with your insurance needs for years to come."
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Ry Guy 86

March 30, 2024

5  out of  5
rating by Ry Guy 86
"Tonya was truly a pleasure working with, switching from my previous insurance companies to StateFarm, here's to hope it stays 5 stars!"
We responded:
"Thank you for your delightful feedback! We're thrilled to have you as part of our State Farm family and look forward to providing you with top-notch service. If you ever need assistance, our office is here for you. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Krystle Pettway

March 15, 2024

5  out of  5
rating by Krystle Pettway
"Tonya was amazing!! She answered every question I had and also helped me find the best policy to suit my needs. I definitely give her 5 stars."
We responded:
"Krystle, thank you so much for your kind words about Tonya! We are thrilled to hear that she provided you with excellent service and helped you find the best policy to meet your needs. Our team is dedicated to assisting our customers every step of the way. We appreciate your feedback and look forward to continuing to serve you in the future. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Tiffany Harrigan

February 28, 2024

1  out of  5
rating by Tiffany Harrigan
"Unprofessional!"
We responded:
"Tiffany, we're genuinely sorry to hear about your disappointing experience, and we apologize for any inconvenience you may have faced. Your feedback is important to us, and we take it seriously. We assure you that our team genuinely tried their best to provide a resolution, but certain decisions may be beyond our control. If you have any further concerns or questions, please feel free to reach out, and we'll do our utmost to assist within the constraints of our policies."
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Kristian Glenn

February 20, 2024

5  out of  5
rating by Kristian Glenn
"The service is absolutely outstanding, it is fantastic to actually call with a question and speak to an actual person they are always so nice and genuine and make claims and everything so easy I would recommend them to absolutely anyone and day!!!"
We responded:
"Thank you for the wonderful review, Kristian! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Bala Murugan

February 5, 2024

5  out of  5
rating by Bala Murugan
"I am new to the US but haven't spent much time getting my renter's insurance. Tonya Crabbe helped me get my State Farm renters insurance. She helped me a lot and cleared all my doubts quickly. Thanks for the great support."
We responded:
"Bala, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tonya cares a lot about our customers."
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Roland Mole

January 28, 2024

5  out of  5
rating by Roland Mole
"Shout out to Tanya Crabbe for the great job of addressing all our home and auto insurance needs. I look forward to many years of our partnership."
We responded:
"Thank you for your feedback, Roland! Tanya always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Barry Lynch

January 3, 2024

5  out of  5
rating by Barry Lynch
"Tonya was very pleasant to work with and she was very knowledgeable."
We responded:
"Thank you for the five stars, Barry! And thank you for the praise for Tonya!"
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Emily Patterson

December 7, 2023

5  out of  5
rating by Emily Patterson
"Customer service is always spectacular"
We responded:
"Emily, we greatly value your recognition of our team’s commitment to delivering outstanding service!"
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Shawn Salter

November 6, 2023

5  out of  5
rating by Shawn Salter
"Always a pleasure doing business here. I have yet to call, need help, or road side assistance and not been helped immediately. Friendly staff and they take the stress out of hectic situations"
We responded:
"Thank you for the five-stars, Shawn! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Jazzy Nicole

October 30, 2023

5  out of  5
rating by Jazzy Nicole
"Switching from Progressive to State Farm is the best decision I’ve ever made. Brandon Burke is always so nice, helpful, and accommodating."
We responded:
"Jazzy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Jasmine Salazar

Jasmine Salazar

October 17, 2023

5  out of  5
rating by Jasmine Salazar
"My partner and I have our Homeowners and auto insurance with State Farm. Sabrina and Hensley are always responsive, friendly, and on top of everything! We appreciate and value their service."
We responded:
"Jasmine, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Sabrina and Hensley were able to do just that for your auto and homeowners! We appreciate you putting your trust in our office to help protect what matters most."
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Kathryn Duncan

September 19, 2023

5  out of  5
rating by Kathryn Duncan
"Always friendly, fast, and helpful!"
We responded:
"Kathryn, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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David Matteson

August 7, 2023

5  out of  5
rating by David Matteson
"Satisfied."
We responded:
"Thank you for the five-stars, David! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Gregory Griffin

Gregory Griffin

April 29, 2023

1  out of  5
rating by Gregory Griffin
"This place is as unprofessional as it comes. My advice is don't use them. I haven't had anything but problems since day one. I am in the process of finding someone else at this time."
We responded:
"Gregory, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "