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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stefanie Jackson

January 6, 2026

5  out of  5
rating by Stefanie Jackson
"I had the most wonderful experience with Connie Erwin! She was so patient and helpful as she walked me through my options to find the perfect fit for my family and me. Connie listened to what I needed and was able to find a cost efficient and perfect policy for me. She will definitely be who I use as my agent from now on."
We responded:
"Thank you, Stefanie! I'm so happy to hear about your positive experience with Connie. Her dedication to finding the right policy for you is truly commendable. We're grateful to have her on our team and thrilled to have you as part of our community. If you need anything else, just let us know!"
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Erin Denise

December 16, 2025

5  out of  5
rating by Erin Denise
"Excellent customer service with Alyssa, she is very professional, and she got my quote to a beautiful price. I am so glad to switch car insurance to State Farm."
We responded:
"Hey, Erin! Thank you for sharing your experience. We’re happy to hear that Alyssa provided professional service and helped you get a great quote. We appreciate you choosing us for your car insurance and look forward to continuing to assist you."
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Blissful K9

November 20, 2025

5  out of  5
rating by Blissful K9
"Brandon Burke made everything with bundling my numerous insurance policies simple and stress-free! He’s knowledgeable, responsive, and genuinely cares about helping his clients! Highly recommend him and his team at State Farm!"
We responded:
"Thank you! I'm happy to hear that bundling your insurance policies was a smooth and stress-free experience. Our team is dedicated to providing knowledgeable and caring service. We appreciate your recommendation! If you need anything else, feel free to reach out."
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Amanda Adams

August 28, 2025

5  out of  5
rating by Amanda Adams
"In 10 minutes, Alyssa got me a better rate. Speaking with her and everyone from this office has always been warm and friendly and efficient. (This was a completely different experience from the hour and 40 minutes I spent on the phone with Progressive where I literally shed tears.) Thanks for everything Alyssa! I definitely recommend Statefarm if you need a lower rate!"
We responded:
"Thank you, Amanda! I'm so happy to hear that Alyssa was able to assist you quickly and provide a better rate. It's wonderful to know that our team has made your experience warm and efficient. We truly appreciate your recommendation and are here for any other insurance needs you may have. Let us know if there's anything else we can do for you!"
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Sara Owens

July 31, 2025

5  out of  5
rating by Sara Owens
"Fast, painless experience. Brandon Burke was amazing. He really took the stress out of the signing process!"
We responded:
"Thank you for your review, Sara! I'm happy to know that we made the signing process stress-free for you. We’re always here to make things as easy as possible. Let us know if there's anything else we can assist you with!"
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Kevarra Potter

July 31, 2025

5  out of  5
rating by Kevarra Potter
"Where do I start. This was the best experience buying insurance I think I have ever had. Brandon Burke was honest and answered every question I had. He was easy to talk to and explained things about insurance that I thought I knew and I didn't. I will definitely refer people to him. Thank you so much for the experience wish I came to Statefarm sooner."
We responded:
"Thank you, Kevarra! I'm really happy to hear about your positive experience with our office. It's wonderful that we could provide clarity and make the process smooth for you. We appreciate your referrals and are here for any future insurance needs. Thanks for choosing us!"
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chris kingsley

July 3, 2025

5  out of  5
rating by chris kingsley
"Chris Jones provided exceptional service, exceeding expectations. We appreciate his commitment to customer satisfaction and will certainly recommend your services to others."
We responded:
"Thank you for your review, Chris Kingsley! I'm happy to hear that Chris delivered outstanding service and went above and beyond for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Samantha Kingsley

July 3, 2025

5  out of  5
rating by Samantha Kingsley
"Mr. Chris Jones provided exceptional service, demonstrating extensive expertise and successfully optimizing our insurance costs. We extend our sincere appreciation for his outstanding customer support."
We responded:
"Thank you for your review, Samantha! I'm happy to hear that Chris delivered exceptional service and helped optimize your insurance costs. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Andy Miller

July 2, 2025

5  out of  5
rating by Andy Miller
"Chris with State Farm was very personable and was able to explain and help me through process. It was like the State Farm commercials in real life. I highly recommend."
We responded:
"Thank you for your review, Andy! I'm happy to hear that Chris made your experience enjoyable and informative. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jason Dowdy

June 9, 2025

5  out of  5
rating by Jason Dowdy
"Very helpful, helped me through all of my needs."
We responded:
"Thank you, Jason! I'm happy to hear that you found our assistance helpful. We're committed to supporting you with all your insurance needs. Let us know if there's anything else we can do for you!"
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Makenzee Brown

June 2, 2025

5  out of  5
rating by Makenzee Brown
"Chris is an excellent agent and always does his best to meet all our needs! He has helped us after hours to get necessary documents together when in a time crunch and goes above and beyond for his clients. Highly recommend!"
We responded:
"Thank you for your wonderful feedback, Makenzee! I'm delighted to hear that Chris has been so helpful and attentive to your needs, especially during those urgent times. We truly appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you!"
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Scott Wolter

April 19, 2025

5  out of  5
rating by Scott Wolter
"Very professional and exceeded my expectations and addressed all my worries."
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to know that our professionalism and ability to address your concerns exceeded your expectations. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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DeAnn Langley

April 15, 2025

5  out of  5
rating by DeAnn Langley
"Chris was very helpful and knowledgeable! We love him!"
We responded:
"Thank you, DeAnn, for sharing your positive experience! I'm glad to hear that Chris was able to assist you with his helpful and knowledgeable service. We love having him on our team too!"
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Jessica Vines

March 27, 2025

5  out of  5
rating by Jessica Vines
"Great insurance agent and staff"
We responded:
"Thank you, Jessica! I'm happy to know you had a positive experience with our team."
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Jubilee Smith

January 20, 2025

5  out of  5
rating by Jubilee Smith
"I don’t normally write reviews but I wanted to give a shout to Chris Jones. He helped me start up my new political with State Farm. Chris answered all my questions and more. He definitely gave it his all and really was genuine about helping me. Chris made sure I had all the discounts I could possibly have to save as much as possible. I know Chris helped me out a great deal. I referred him to my boyfriend and he was great with him and helped him out a lot. I would definitely recommend using State Farm and asking for Chris Jones."
We responded:
"Jubilee, thank you so much for taking the time to share your experience! I'm delighted to hear that Chris provided such genuine and helpful service, ensuring you received all possible discounts. It's wonderful to know he was able to assist both you and your boyfriend effectively. We truly appreciate your recommendation and are here for any other insurance needs or questions you might have. Feel free to reach out anytime!"
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Candace McCullough

January 14, 2025

5  out of  5
rating by Candace McCullough
"Super helpful and friendly people. They made switching all of my policies so easy and worked with my crazy schedule."
We responded:
"Thank you, Candace, for sharing your experience! I'm happy to hear that our team was helpful and friendly while making the switch to your policies seamless. We always strive to accommodate our customers' schedules and needs. If you have any questions or need further assistance, feel free to reach out to our office."
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Zoe Moore

January 14, 2025

5  out of  5
rating by Zoe Moore
"I had such a pleasure of working with Chris to address my renters insurance needs, and I couldn’t be more impressed with the service I received!!! He was incredibly knowledgeable, patient, and went above and beyond to make sure all my questions were answered.He explained every detail clearly, helped me understand my options, and made the entire process seamless and stress free!! Thank you again Chris, I really appreciate it!!"
We responded:
"Thank you, Zoe, for sharing your experience! I'm happy to know that Chris was able to assist you with your insurance needs so effectively. His dedication to providing clear explanations and ensuring a smooth process is truly commendable. If you need further assistance, feel free to reach out to our office. We're here to help!"
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Mikayla Gibson

January 14, 2025

5  out of  5
rating by Mikayla Gibson
"Allison, and everyone else at Brandon Burke’s office, have been absolutely AMAZING. They’ve been so kind and compassionate, answering every single one of my millions of questions I’ve had. They’re not only super professional, but also extremely personable making me feel like not just a customer. I will forever recommend them!!"
We responded:
"Thank you, Mikayla, for your wonderful feedback! I'm delighted to know that Allison and the rest of our team have been able to provide you with such a positive experience. It's fantastic to hear that their kindness and professionalism made you feel valued. Your recommendation means a lot to us. We're here for any questions or assistance you might need in the future!"
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Phillida Lockett

December 18, 2024

5  out of  5
rating by Phillida Lockett
"I had a great experience working with Chris Jones at State Farm for both auto and home insurance. He made the process so easy and stress-free. Chris was incredibly flexible with scheduling, which made it convenient to connect whenever I had time. He answered all my questions about coverage thoroughly and made sure I understood everything. It’s clear he genuinely cares about his clients and providing excellent service. I highly recommend Chris for anyone looking for a knowledgeable and approachable insurance agent!"
We responded:
"Thank you, Phillida, for sharing your experience! I'm happy to hear that Chris made the process easy and stress-free for you. His flexibility and thorough explanations are truly valued. We're grateful for your recommendation and are here to assist with any further insurance needs!"
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Aaliyah Bowers

November 15, 2024

5  out of  5
rating by Aaliyah Bowers
"Chris was an amazing representative! Got me what I needed with even more perks! Made my switch over to Statefarm seamless! Thanks again 😁"
We responded:
"Hi Aaliyah, Chris is indeed a fantastic representative! I'm glad he could provide you with everything you needed and more. It's wonderful to know your transition to State Farm was smooth. Thanks for sharing your experience! 😊 - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Trent Jett

October 31, 2024

5  out of  5
rating by Trent Jett
"Chris Jones in the Rome office was incredibly helpful. He had all the answers I needed to set up home owners insurance for my house. Highly recommend!"
We responded:
"Trent, thank you for your wonderful review! I'm happy to hear that Chris in our Rome office was able to assist you with setting up your homeowners insurance. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Tristan Fickett

October 31, 2024

5  out of  5
rating by Tristan Fickett
"Brandon was very kind, professional, and efficient. I would recommend him to anyone in need of insurance. Thank you for making this process easy for me Brandon."
We responded:
"Thank you, Tristan! I'm glad I could make the insurance process easy for you. Your recommendation means a lot, and I'm happy to have been able to assist you efficiently and professionally. If you ever need anything else, don't hesitate to reach out. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Tamekia Clark

October 6, 2024

5  out of  5
rating by Tamekia Clark
"Very informative, very professional, did everything to make sure I was comfortable with my rates. I highly recommend!"
We responded:
"Tamekia, thank you for your kind words! I'm happy you found our service informative and professional. Ensuring you're comfortable with your rates is a top priority for us. We appreciate your recommendation and are here for any future needs you might have. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Jacob Stewart

August 20, 2024

5  out of  5
rating by Jacob Stewart
"Tonya Deneal is very friendly and welcoming! She helped me with setting up renter's insurance for my new apartment, then helped me amend my renter's insurance as well! We had great conversation while she was filling out forms for me!"
We responded:
"Jacob, thank you for your wonderful review! I'm glad to hear that Tonya was able to assist you with setting up and amending your renter's insurance. It's great that you enjoyed the conversation while she helped with the forms. We appreciate your feedback and are here for any future needs. - Brandon Burke - State Farm Insurance Agent, Rome, GA"
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Jonnys T.V

August 16, 2024

5  out of  5
rating by Jonnys T.V
"I called my friend Nancy and she helped me with 1 policy and now she is saving me on 4 more policy for my houses and my cars. If you need a quote I recommend you call and ask for Nancy."
We responded:
"Hey Jonnys, Thanks for the awesome review! I'm glad Nancy could help you with your policies and save you money on your homes and autos. If you need anything else, feel free to reach out. - Brandon Burke - State Farm Insurance Agent, Rome, GA"